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| Question: | ClearOne's XAP TableTop Controller faq | |||||||||||||||||||||||||
| Answer: | Download (59.79 KB) | |||||||||||||||||||||||||
| Question: | The XAP800 and XAP400 have mic inputs that are switchable to line inputs. Are the line inputs echo cancelled too? | |||||||||||||||||||||||||
| Answer: | No. Echo cancelling is only on the microphone inputs. |
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| Question: | Does the XAPTH2 have an echo canceller? | |||||||||||||||||||||||||
| Answer: | Yes, but it is a telephone echo canceller only so the speaker won't hear his own voice echo back. |
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| Question: | I can't find the ClearOne Cameras like DocCam, FlexCam or CeilingCam. What happened? | |||||||||||||||||||||||||
| Answer: | ClearOne has sold the camera line to Ken-A-Vision who will be able to develop it fully. Check the link below for more details! kenavision.starin.biz |
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| Question: | Can I purchase just the handheld remote with out the receiver of the XAP IR remote system and use the handheld remote with another manufacturer’s wall mount IR receiver. Basically, is the ClearOne IR system proprietary or is it compatible with other IR products? | |||||||||||||||||||||||||
| Answer: | The receiver is proprietary and may not be substituted. The handheld unit is not
proprietary and a universal remote may be used. |
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| Question: | Can a RAV600 or Converge 560 be expanded by adding an additional mic pod or microphone input box? | |||||||||||||||||||||||||
| Answer: | No. The processor and firmware are only set up to handle 6 microphones in both cases. |
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| Question: | I have a Max Wireless in one room and in the adjacent room a MaxAttach Wireless. Will there be any conflict in the conversations? | |||||||||||||||||||||||||
| Answer: | No. The Max Wireless systems use Spread Spectrum technology to locate an available
frequency. If they find a frequency being used by another device they will skip
that frequency and jump to another one. |
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| Question: | Does the Chat 50 / Chat 150 work on Windows Vista computers? | |||||||||||||||||||||||||
| Answer: | Not at this time. ClearOne is working to resolve this issue |
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| Question: | Which remotes work with the Converge Pro? | |||||||||||||||||||||||||
| Answer: | The XAP IR Remote does NOT work with the Converge Pro. If you need a remote, use the XAP Table Top Controller (910-151-890) |
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| Question: | Does ClearOne have a Certificate of Volatility for it's products with memory? | |||||||||||||||||||||||||
| Answer: | Yes, please see the following link for the XAP product line. Contact ClearOne or Starin for other series. Download (65.76 KB) |
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| Question: | How to get the IP address on a Max phone? | |||||||||||||||||||||||||
| Answer: | Hold down progam key then hit 2 |
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| Question: | The Converge 560/590 comes with 18" link cables to the mic boxes, can they be extended for longer runs? | |||||||||||||||||||||||||
| Answer: | Yes. 60' total length from mixer to last mic distribution box using standard CAT5
networking cables. Note 1: Do NOT hook to a computer network hub / router / etc. Note 2: For every junction / coupler, subtract about 5 ft for the insertion loss |
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| Question: | Do ClearOne Plasma Carts come with everything I need to mount a LCD or Plasma? | |||||||||||||||||||||||||
| Answer: | No. You will need a Chief PST-2xxx Series wall mount for each display mounted to the cart. |
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| Question: | What if I want to use the cart with just one LCD/Plasma now, but add a second one at a later date? | |||||||||||||||||||||||||
| Answer: | If you purchase the Dual Plasma Cart (911-300-110), it comes with two supports: vertical and horizontal. • Single LCD / Plasma: use the vertical mount • Dual LCD / Plasma: use the horizontal mount Supports:  Vertical / Single Display Mounting: 
 Horizontal / Dual Display Mounting: 
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| Question: | Can I extend the cables in my Max Attach system? | |||||||||||||||||||||||||
| Answer: | Yes, but the total cable length (including the 25' cable from base station to first pod) should not extend beyond 61'. |
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| Question: | Where can I find a FAQ on the Interact AT? | |||||||||||||||||||||||||
| Answer: | Download (98.83 KB) | |||||||||||||||||||||||||
| Question: | Where can I find a FAQ on the Interact PRO? | |||||||||||||||||||||||||
| Answer: | Download (94.95 KB) | |||||||||||||||||||||||||
| Question: | What are the differences between the Interact AT and the Interact PRO? | |||||||||||||||||||||||||
| Answer: |
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| Question: | Are the Interact AT stereo input & outputs true stereo? | |||||||||||||||||||||||||
| Answer: | No. The stereo input is summed internally. The stereo output is a mono signal split into the L/R outputs. |
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| Question: | With the Interact AT, can I control more than one camera? | |||||||||||||||||||||||||
| Answer: | The Interact AT can control up to 3 cameras, the cameras each have a "ID" selection 1-3, the VISCA control cable is daisy chained. Activity on a mic input can send a control signal to any camera to switch it's preset. Note: the Interact AT cannot control any other external devices, so while the Interact can change camera presets, video switching would have to be done manually or through a separate control system (i.e. Creston or AMX). |
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